Nordic Healthcare Provider
Automated patient intake and medical records summarization for a regional hospital network
The Challenge
A Nordic hospital network with 12 facilities was struggling with patient intake bottlenecks. Each new patient required 45 minutes of administrative processing, and clinical staff spent significant time manually reviewing and summarizing medical histories from transferred records.
Our Solution
We built an AI-powered intake system with specialized agents for patient data collection, insurance verification, medical history parsing, and clinical note summarization. The system integrates with the hospital’s existing EHR platform via HL7 FHIR APIs.
Our Approach
Discovery
3-week clinical workflow analysis across 4 representative facilities
Prototype
4-week pilot at one facility with controlled patient cohort
Production
8-week rollout across all 12 facilities with staff training
Optimization
Continuous accuracy monitoring and multilingual support expansion
Results
Tech Stack
“The intake system has given our clinical staff back hours every day. Patients love the seamless experience, and our administrators finally have time for work that matters.”